Association contracts fail for governance reasons, not landscaping reasons.
A board turns over. The new treasurer cannot tell what the contract covers. A member complains that the mulch was skipped. Nobody has a record, so the board negotiates from a defensive position and the vendor gets replaced.
We write association scopes to be readable by a volunteer board, document every visit with photos, and give the board a portal login so the record does not live in one person's inbox.
Request a Commercial Site Walk
A real walkthrough by a ProScapes account manager — not a callback from a call center.
What changes when the property is an association.
Same six service lines. Different priorities, different sequencing, different numbers in the contract.
Board-readable scope
Plain-language scope with visit counts and inclusions, so a new treasurer can understand the contract without a handoff meeting.
Visit documentation
Photos and timestamps for every common-area visit. When a member says June was skipped, the answer takes thirty seconds.
Budget-cycle pricing
Multi-year pricing that lets the board set dues without a surprise. Capital items quoted separately so they can be voted separately.
Change orders in writing
Anything outside scope gets a written estimate before work happens. Boards should never see an invoice line they did not approve.
The snow decisions specific to this property type.
- Per-building priority sequence, so the same buildings are not last every storm
- Driveway aprons, guest parking, and mailbox clusters named explicitly in scope
- Walk clearing standards defined — width, timing, and whether stairs and stoops are included
- Deicing on shaded north-side walks where refreeze actually happens
- Event summary sized for a board packet, not just a service ticket
What boards and association managers ask.
Will you present to our board?
Do all board members get portal access?
How do you handle individual homeowner requests?
Can you price multiple years so we can set dues?
Walk the property with us.
Bring the complaint you get most often. We will tell you whether it is a scope problem, a schedule problem, or a contractor problem.